My Digital Meter Doesn Read Duke Energy

It'due south a good idea to know your gas and electricity meters readings. Yous can keep an centre on the energy you're using and make certain your bills are accurate. Our meter reading guide shows how to read different types of gas and electricity meters, and how to submit them to us. We've too included pictures of meters so you know what to expect for.

Your meter may not quite look like what'due south in our meter reading guide. If yous're not sure what to read, endeavour comparing what's on your meter brandish to the reading shown on your final neb.

Once y'all've fabricated a note of your readings, you can submit them by logging into your online business relationship. Yous can also utilise the My SSE app to scan and transport your reading or submit it manually. If you don't already take an online account, you can register for one commencement.

If you lot demand any advice almost reading your meter, please get in affect and we'll be happy to help.

Using your smartphone to read your meter

If you've got the My SSE app, y'all can browse the reading on your digital meter with your smartphone's camera – it but takes a few seconds.

Merely select the selection to scan with your camera and line information technology up with the reading on your digital meter. One time the reading has been captured, tap the "Submit reading" button.

Don't have the My SSE app?

1. Yous'll demand to register online for an SSE account, if yous don't already have one.
2. You'll need to pay for your energy by Direct Debit or quarterly nib.
3. Download the app using one of the links below.

Don't accept a digital meter?

You lot tin can even so take your own meter reading. You'll notice footstep-by-pace instructions for a variety of meter types below.

Reading your gas meter

Digital meters

Your gas meter will be imperial or metric. An royal meter has four master numbers and a metric meter has five.

How to read your imperial meter

1. Read the first four numbers from left to right.
2. Include whatever zeros at the beginning, but don't include whatever numbers in red, or annihilation after a red number.
3. If your meter has reached 9,999, it'll start recording from goose egg over again.

How to read your metric meter

1. Read the commencement v numbers from left to right.
2. Include any zeros at the beginning, only don't include anything after a space or decimal point.
3. Once your meter has reached 99,999, it'll start recording from zero over again.

Set to submit your reading?

Log in – it'south quick and easy

Don't take an online account?

Use our online form

Dial gas meters

Some older gas meters have dials to read instead of a line of numbers.

How to read a gas dial meter

1. Read all the dials from left to correct, but ignore the large dial or any red dials. If the pointer is betwixt two numbers, write down the lower number.
2. If the arrow is between aught and nine, use 9. This is the case on the showtime and fourth punch on the diagram shown.
3. If the pointer is exactly on a number, write it downward and underline it. Then on the diagram higher up, yous'd write down and underline the number seven on the tertiary dial.
4. If any of the numbers y'all have written downwardly are followed by a nine, accept ane abroad from the underlined number. Every bit the third punch is followed by a nine on the 4th dial, y'all'd take one abroad from the vii on the 3rd dial making it six.

In the example shown, this meter reading would be 9469.

Reading your electricity meter

Digital meters

A digital electricity meter shows your current meter reading on a digital display. Here'south how to read it:

1. Read your meter brandish from left to correct.
2. Ignore any numbers in crimson and anything that appears after a decimal point or space.

Economy seven/Domestic Economy meters

If you've got an Economy 7 or Domestic Economy meter, you'll have two rows of figures on your digital brandish:

'Depression' is the reading for nighttime or off-peak units.

'Normal' is the reading for day or peak-time units.

You read your meter the aforementioned as a standard digital electricity meter.

Dial meters

Some older electricity meters take dials instead of a row of numbers. They're unproblematic to read, just information technology may help you to write downwardly the numbers as you get.

How to read an electric dial meter

1. Read the dials from left to right. Ignore the dial marked 1/10.
2. If the pointer on a dial is betwixt two numbers, write downwardly the lower number. But if the pointer is betwixt zero and nine, information technology will always exist nine. This is the example for the kickoff and fourth dial on the diagram shown.
3. If the pointer is exactly on a number only the reading on the punch afterward information technology is nine, have 1 away from that number. On the diagram shown the pointer on the third punch is exactly on the seven. But the reading on the quaternary punch is a ix. So the reading on the third dial becomes six.

In the example shown, this meter reading would be 94694.

Two-rate meters

Some electricity tariffs use meters that show 2 readings when you press a button on the meter. You may have a 2-rate meter if you have Economy 7, Economy x or Evening and Weekend tariff.

Once you're at your meter display:

1. Press the push on the front of your meter.
2. Your meter will prove each reading with a label next to information technology. This could be 'R1' and 'R2', 'i' and '2', 'L' and 'North' or even 'depression' and 'normal'. Which is your 24-hour interval reading and which is your nighttime, depends on how your meter is set up.

   If you're not sure, cheque the previous readings on your most recent nib. This will show which reading belongs to which charge per unit.

3. You may have more than than ane electricity meter. If so, have your readings as explained above and brand a note of the meter serial number on each meter. The meter serial number is usually constitute on the front of your meter. Information technology may be on a sticker.

What if you lot didn't have to submit your meter readings?

What if the meter could exercise the reading for you, and send it automatically to your energy supplier?

A smart meter makes that possible.

Pay As You Go meters

If you have a Pay As You Go meter, your meter volition have a push on the front. You tin use information technology to see how much credit you've got left before you lot need to top upwards. You can likewise see how much electricity or gas you're using and how much you're paying for each unit.

What you lot need to know

No more than manual meter readings

Nosotros rely on a mobile telephone or wireless bespeak to get your smart meter readings. If these neglect, y'all'll either need to take your own reading and send information technology to us, or your bills will be estimated.

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Source: https://sse.co.uk/help/energy/meters/how-to-read-your-meter

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